Discover Your Best Customers with Quality of Customers Report™

Quality of Customers Report™ (QoC) provides a detailed analysis of a company’s customer base. The QoC focuses on forward-looking customer metrics and accounts for customer equity built with repeat purchase behavior.

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Do You Know the Quality of Your Customers?

Build Lookalike Audiences

Focus on Customer-Level LTV and Profitability Metrics

Use Third-Party Data to Benchmark Your LTV Metrics

High-Value Customer Behaviors

Get From Data to Insights in Minutes, Not Months

Why Do You Need a Quality of Customers (QoC) Report™?

  • Understand who your best customers are based on repeat-purchase behavior, demographics, revenue, retention, and customer lifetime value
  • Identify the health of your customer base and determine opportunities for growth
  • Unlike the Quality of Earnings Report (QoE) that focuses on historical revenue and profitability, the QoC accounts for the lifetime value of customers

What's Included in The QoC Report?

Cohort and historical customer analysis

Bar Graph Illustration

Predictive lifetime value and profitability analysis

RFM Segmentation

Revenue concentration analysis

Customer segmentation and marketing recommendations they’ll adopt

Customer Lifetime Value Modeling Company

Growth accounting metrics

Customer behavior and LTV correlation analysis

Who Uses The Quality of Customers Report™?

  • Data Analytics leaders that need to provide quick wins and immediate insights to improve business performance
  • Marketing leaders looking to improve customer health and brand equity
  • Financial leaders assessing the health of their customers and business
  • Companies looking to benchmark performance against its competitors in terms of predicted customer lifetime value

Trusted By

"Working with Retina has been one of the best investments that we have made as a business. Their ability to communicate complex concepts around customer retention and lifetime value in an informative yet simplistic manner has uncovered a plethora of new opportunities for Brickell!"

– Tyler Cohen

VP of Marketing, Brickell

Get Started Today!

Complete the form to request a Quality of Customers Report™. It’s the first step to find out who are your best customers.